(509) 965-1035 Fax: (509) 965-1580
8.00 a.m. to 5 p.m., Monday through Friday
It is the policy of Apple Valley Family Medicine that patients are present in the facility in sufficient time to be escorted to the examination room at the time of their scheduled appointment. Our goal is to provide timely medical care to as many patients as possible on any given day. This requires that patients are available to be seen at the time they are scheduled.
Patients who arrive late for their scheduled appointments may be asked to reschedule their appointment. The need to reschedule is determined on a case by case basis. Every effort will be made to minimize the need for rescheduling due to a patient's late arrival. Appointments not kept due to late arrival may be considered "no shows" and be subject to established "no show" policies.
It is the policy of Apple Valley Family medicine to monitor and manage appointment no-shows. This is necessary to ensure that we are able to provide timely access for all patients to our providers. Undue numbers of unutilized appointments delays necessary medical care for patients.
Scheduled appointments must be canceled or rescheduled at least 24 hours prior to the scheduled appointment time.
After an established patient has three "no-show" appointments, that patient and any person who is either a guarantor for, or guarantee of the account in question may be discharged from our practice and asked to seek healthcare with another physician.
Patients seeking to establish care with Apple Valley Family Medicine who fail to cancel or reschedule their initial appointments at least 24 hours prior to the scheduled appointment are also considered to be "no shows". The second instance of failing to keep their initial appointments scheduled will result in denial of entry to the practice.
Some laboratory tests, such as a Lipid Panel and/or Glucose, require an overnight fast of at least 8-12 hours.
For the duration of the fast, you MAY NOT:
- Eat any foods which also includes candy, mints, and gum.
- Smoke cigarettes
- Consume any kind of liquid other than water (including coffee, tea, alcohol, and soft drinks)
You can brush your teeth and take your medication. You should also drink water during your fast, as this helps with the blood draw.